Customer Support

Made to Measure Service

Why Choose Made to Measure Luxaflex® Window Treatments?

Duette® Shades Duette® Shades

A Perfect Fit & Operation

When you invest in a Luxaflex® window treatment, you’ll be guaranteed quality, a unique design, and outstanding craftsmanship.

There is nothing like the style and quality of a window treatment that’s been made to your exact specification. Beautiful light control, energy efficiency, and the convenience of smart home control are just some of the benefits of Luxaflex® made to measure window treatments will bring to your home and windows.

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Sonnette™ Shades Sonnette™ Shades

Created for your Unique Home

We individually manufacture each Luxaflex® product to your unique requirements from the very best materials with meticulous attention to detail at every stage.

From beautiful fabrics to exclusive designs and sustainable materials, Luxaflex® window treatments have a unique look that's been tailor-made for your lifestyle.

That’s the Luxaflex® difference

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Specialist Window Treatment Retailers Specialist Window Treatment Retailers

The Luxaflex® Difference – Specialist Window Treatment Retailers

For over 70 years we've dedicated ourselves to studying the properties of light at the window, discovering new ways to transform light, privacy, and energy management in the home.

And that’s why we sell our products through a specialist network of independent retailers who are experts on our products.

Bespoke Window Blinds, Shutters & Awnings

Our friendly retailers have been specially selected for knowledge and have years of experience in helping our customers create beautiful custom-made Luxaflex® Blinds, Shutters, and Awnings.

Beautifully displayed in our retailer’s showrooms, our life-size products enable you to experience how the materials or fabrics feel and could look in your home. And you can explore all the child-safe operating options for your home and lifestyle.

Luxaflex® Retailers Luxaflex® Retailers
Personal Consultation Personal Consultation

Personal Consultation

Most Luxaflex ® specialists offer in-store and at-home appointments. Or if you’d prefer a phone or video consultation, all you need to do is request one.

They’ll help you work out your ideas and issues you may not have considered for light control, privacy, and child-safe window treatments.

The range of choices can be overwhelming, but at Luxaflex® we carefully curate our collections to make it easy for you to find the perfect colour, pattern, and style to complement your home.

You can browse our product ranges and see inspiring images and get all your questions addressed to help decide what's right for your windows and home.

Identifying Your Needs Identifying Your Needs

Identifying Your Needs

During your consultation, your Luxaflex® retailer will take special care to understand your requirements - from room darkening solutions for a good night’s sleep, to shade for a sunny room or child-safe blinds for a nursey.

You can also explore your design preference from modern to classic styles and look at the full range of exclusive material choices from wood to fabrics.

From the very start, you'll be able to get the very best advice on the right Luxaflex® products for your home and style. You just can’t get this service or attention to detail and advice when you buy an off-the-shelf product.

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Get expert advice and inspiration for your windows

Professional Measuring Service Professional Measuring Service

Professional Measuring Service

Getting the Details Perfect

Once you’ve shortlisted your products, your Luxaflex® retailer will visit your home to precisely measure your windows and room and check important details like your light or privacy needs.

This is an important step to ensure a perfectly made window treatment with stress-free installation. Today's modern windows often come in unusual shapes adding a design feature to a room. But don't worry, as made-to-measure products can fit virtually any shape or size window, from extra small to extra-large. This is not something you can get with a standard off-the-shelf blind with limited sizes.

We don’t offer online pricing because every window and room will have different needs and it is important to get an accurate quote based on your unique windows and style preferences.

Shaped Window
Perfect Installation Perfect Installation

Perfect Installation

After you’ve made your final selection and purchased your Luxaflex® products, we then individually craft your window treatment design.

Once your new window treatments are ready, your Luxaflex® retailer will return to complete a flawless installation and show you how to operate your new blinds or shutters. Expert fitting is essential for the perfect operation of your window blinds and ensures you can manage the light, enjoy more privacy, and importantly, help your home be more energy efficient by keeping the warmth in and the cold out.


All you need to do now is sit back and enjoy the view!

Luxaflex® Duette® Shades Luxaflex® Duette® Shades

The Luxaflex® Difference

It’s all these steps we take to ensure you enjoy the best in quality, functionality, and style.

That’s the difference when you select a bespoke Luxaflex® product made individually for you, providing years of enjoyment and durability in contrast with a standard off-the-shelf product with limited options.


From your first experience at your local Luxaflex® retailer to professional measuring, expert installation, and aftercare, we pride ourselves on exceptional customer service and guarantee all our products.

Book a consultation at your local Luxaflex® showroom and start your dream window treatment today.

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